Terms and Conditions

Shipping

Currently shipping is only available within New Zealand.

All orders are sent via standard NZ post.

Your purchase will be sent within 3 working days of your payment clearing and will take approximately 1-5 days to arrive. If you haven't received your order after 7 working days please email us and we can sort it out.

Orders over $50 receive free shipping!

Shipping costs

Spend	Shipping cost
$0.00 NZD - $5.99 NZD	$1.60 NZD
$6.00 NZD - $10.99 NZD	$3.00 NZD
$11.00 NZD - $20.99 NZD	$4.50 NZD
$21.00 NZD - $49.99 NZD	$5.50 NZD
$50.00+	FREE!

Payment Options

Visa /MasterCard: via PAYPAL

Bank transfer: Once you have placed your order you will receive a reference number. Please use this reference when making the payment via bank transfer. Your order will be shipped as soon as payment is reflected on our account. 

Returns and Refunds

We do our best to ensure your order reaches you in perfect condition and in good time. Returns are only available if there is a fault or it is the wrong product. Sometimes items will be delayed in transit, which is beyond our control. If you have any concerns regarding your order, please get in touch via our contact page and we will do our best to resolve any issues.

Wholesale

Wholesale is available at StickyBird. For conditions and details, please contact us via our contact page.

Printables

Before downloading our printables, please note the following terms of use:

• For personal use ONLY
• YOU MAY NOT sell or redistribute these printables
• If you wish to link to these printables, please link to the article and not directly to the images.
• DO NOT host the images on your own websites or blogs
• If sharing your creations on social media, please remember to tag @stickybirdnz and #stickybirdnz
• All copyright remains with StickyBird

Please DO use our printables for all your own personal art and craft projects such as digital scrapbooking, paper scrapbooking, planners, invitations, greeting cards, gift tags, stickers, flyers, banners etc.